Privacy Policy

Aiko is an AI companion chatbot on Telegram, created and operated by SoulWellLab. When you chat with Aiko, you're trusting us with something personal — and we take that seriously.

This policy explains what we collect, why we collect it, and how it's kept safe. No legal maze — just a straight answer.

• 🪪 Your Telegram user ID and username — so Aiko knows who you are across sessions.
• 💬 Messages you send to Aiko — stored so she can remember your conversations and stay consistent over time.
• 📊 Usage activity — things like how many selfies, voice messages, or videos you've requested today. This powers your daily limits and subscription features.
• 💳 Payment confirmation — when you subscribe or make a one-time purchase via Telegram Stars, we receive a confirmation from Telegram. We never see your payment details.

• 🫶 To personalize your experience — Aiko remembers what you've shared so she can be a real companion, not a stranger every time.
• ⚙️ To provide and improve the service — tracking usage helps us keep things running smoothly and know what to build next.
• 🔐 To enforce fair usage — daily limits and subscription status are tracked so the experience stays good for everyone.

We do not use your data for advertising, and we do not sell it to anyone.

Your data is stored on private servers with access restricted to the SoulWellLab team. Conversations are not shared with third parties, and Aiko is designed to keep each relationship completely separate and confidential.

Telegram Stars payments are processed entirely by Telegram — we only receive a confirmation that a transaction happened. Your financial details never pass through our systems.

• 🗑️ You can request deletion of your data at any time. Just reach out via t.me/AikoSoulmateBot and we'll take care of it promptly.
• 📩 You can ask what data we hold about you. We'll respond honestly and without fuss.
• 🚪 You can stop using Aiko at any time. Simply stop chatting — no cancellation flow needed for the free tier.

If we make meaningful changes to how we handle your data, we'll post the update here and note the date. We won't hide anything in the fine print — promise.

Questions? Reach us at t.me/AikoSoulmateBot.